Sydney Physio Clinic is interested in the privacy and safety of our visitors to both the clinic and our websites. Sydney Physio Clinic’s policy for dealing with any personal information that you might disclose to us while visiting this website, associated websites or our clinic is explained below.
Online Forms And Communication
This and our associated websites contain forms through which users may request information or supply feedback to us. In some cases, telephone numbers and addresses are required so that we can supply requested information to you. The exact types of personal information that we collect from you will depend on how you use our website. You can be certain in all instances that the information we receive about you will be treated as strictly confidential.
Personal Information Will Not Be Sold To Or Otherwise Used By A Third Party
Your Patient File
Your patient file (defined as the whole of the information including contact information, patient records, attachments and any other information relative to the patient) is created by our staff from the information you provide on Sydney Physio Clinic forms (either online or at the clinic) prior to or when you attend your first appointment. Your patient record (defined as the clinical notes collected by your physiotherapist including history and all information added to the record are contained within your patient file) is required to be created and maintained by your physiotherapist incorporating all appropriate and necessary information to provide a full understanding of your relevant medical and complaint history to the treating physiotherapist.
Requesting Your Patient Record
The Health Records and Information Privacy Act 2002 entitles you to request access to your patient record. For the purpose of protecting your privacy the law states Sydney Physio Clinic is required to site evidence of identity and written authority from you to copy any information contained in your patient record before providing it to either you or any person or organisation authorised by you.
Google Analytics- Cookies
If you have any questions about the use of information gathered through our Web site, please contact our Webmaster at firstname.lastname@example.org
SMS Reminders And Email Marketing
We may use contact information you provide to offer SMS or e-mail appointment reminders. If you wish to opt out of receiving SMS, e-mail appointment reminders or any other communications please check the appropriate boxes on the patient information form you fill out prior your first appointment. You can opt out at any stage by informing Sydney Physio Clinic of your wish via emailing us at email@example.com or simply calling the clinic.
Your Payment Details Are Not Recorded
After paying your account Sydney Physio Clinic does not retain any credit / debit card or other payment method information.